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A counter mid-service, the cabinet full and someone waiting on it.
Photograph via Unsplash, photo-1762829105165-4e736bc13cbf

Workflows

A workflow is what happens after the call is answered.

Answering is the easy half. These six finish the job in your POS, your diary, your PMS.

Book a demoSee what it writes into

Where to start

Start with one. Most venues start with the phone at dinner.

What we run

Six workflows. Each one ends in an outcome.

Named for what they finish. Start with one. Most venues start with the phone.

  • A kitchen pass with tickets on the rail.
    Photograph via Unsplash, photo-1559339352-11d035aa65de

    Restaurants

    Order Capture

    Every call ends as a priced ticket in your POS, with the caller's name and number on it.

    Learn more about Order Capture
  • A booked dining room, tables set.
    Photograph via Unsplash, photo-1414235077428-338989a2e8c0

    Restaurants · Hotels · Salons & Spas

    Book & Reserve

    Covers in your diary, rooms in your PMS and chairs in the right column, all confirmed before the call ends.

    Learn more about Book & Reserve
  • A bar after the room has gone quiet: taps, glass, nobody on the floor.
    Photograph via Unsplash, photo-1514933651103-005eec06c04b

    Restaurants · Hotels · Salons & Spas

    After Hours

    Calls that arrive when the building is empty end as bookings and tickets waiting for you in the morning.

    Learn more about After Hours
  • A long table set for a function.
    Photograph via Unsplash, photo-1464366400600-7168b8af9bc3

    Restaurants · Hotels

    High margin

    Catering & Events

    Your highest-ticket enquiry gets qualified, dated and put in front of the person who closes it, while the caller is still interested.

    Learn more about Catering & Events
  • A dining room set and waiting. Covers that have not come back yet.
    Photograph via Unsplash, photo-1550966871-3ed3cdb5ed0c

    Restaurants · Hotels · Salons & Spas

    High margin

    Win back

    Guests who stopped coming get a real call and a reason to book again, at a cost per booking you can put beside any ad spend.

    Learn more about Win back
  • A cafe floor between services, the guest already on their phone.
    Photograph via Unsplash, photo-1554118811-1e0d58224f24

    Restaurants · Hotels · Salons & Spas

    Follow up

    Every booking confirmed and reminded, and the visit that went wrong gets a call before the review gets written.

    Learn more about Follow up

Hear it answer your phone.

Twenty minutes. We bring up a workflow on your menu or your rooms, call it together, and you decide whether it is any good.

Book a demoSee the pricing
A dining room after service, lights still on.
Photograph via Unsplash, photo-1517248135467-4c7edcad34c4